Contact Us

Get in Touch

We'd love to hear from you! Whether you have a question about an order, need help with a return, or just want to say hello — our team is here to help.

Contact Details

• Email: hello@vivelloshop.co.uk
• Phone: +44 7881 687270
• Address: 17 Whippendell Close, Orpington, Kent, BR5 3GN, United Kingdom

Customer Support Hours

Monday – Friday: 9:00am – 5:00pm GMT
We aim to respond to all enquiries within 1–2 business days.

Returns & Refunds

Not happy with your order? No problem. Please review our Refund Policy or contact us directly and we'll make it right.